Delivery Information

At Livinit, we believe buying furniture should be exciting, simple and completely stress-free. Whether you're purchasing from our warehouse stock or securing your favourite piece through our pre-order model, we're here to keep you informed every step of the way.

From dispatch to delivery, our goal is to make receiving your new furniture as seamless as possible.

White Glove Delivery

Every Livinit delivery includes our White Glove Delivery Service, designed to take the hassle out of furnishing your home.

Our White Glove Delivery includes:

• Delivery to your room of choice
• Careful placement of your furniture
• Removal and recycling of all packaging
• Monday to Friday delivery appointments
• Delivery by experienced furniture specialists

Once your order has been confirmed, our delivery partner will contact you directly to arrange a convenient delivery day and time.

Delivery Areas & Pricing

Delivery Area	Delivery Fee
Brisbane & Surrounds	$195
Gold Coast	$295
Sunshine Coast	$295
Toowoomba	$395
Warehouse Collection (Murarrie)	Free

Delivery Outside Our Standard Service Areas

We currently offer flat-rate delivery throughout our standard Queensland service areas, including Brisbane, the Gold Coast, the Sunshine Coast and Toowoomba.

If you're located outside these areas, we'd still love to help. Simply contact our team before placing your order and we'll provide a personalised delivery quote based on your location and the products you'd like to purchase.

Email us at sales@livinit.au or use our Contact page and we'll be in touch as soon as possible.

Warehouse Collection

Prefer to collect your furniture?

Free collection is available from our Murarrie warehouse.

Collection Times

• Monday to Friday (by appointment)
• Saturday collections available by appointment

Once your order is ready, our team will contact you to arrange a convenient collection time.

Delivery Timeframes

In Stock & Ready

Warehouse stock is typically dispatched or ready for collection within 3–5 business days.

Pre-Order Furniture

Pre-order furniture is estimated to arrive within approximately 12 weeks.

As soon as your furniture arrives at our warehouse and is ready for dispatch or collection, our team will contact you to arrange the next steps.

Estimated delivery timeframes are also displayed on each individual product page.

The Livinit Quality Promise

Buying furniture online should feel just as confident as shopping in-store.

Every Livinit order is backed by our Livinit Quality Promise.

When your furniture arrives, we encourage you to unpack and inspect it on the day of delivery.

If you genuinely believe your furniture doesn't meet the quality you've come to expect from Livinit, simply contact us on the day of delivery. We'll work with you to arrange a return and provide a full refund in accordance with our Quality Promise.

Our promise includes:

• Premium quality furniture carefully selected for Australian homes.
• Honest product descriptions and photography.
• Friendly local customer support.
• A simple, hassle-free process if something isn't right.

Learn more about the Livinit Quality Promise →

Returns & Exchanges

We want you to love your Livinit furniture.

If something isn't right, our friendly team is here to help.

Change of Mind

Due to the size and nature of furniture products, we do not offer returns or refunds for change-of-mind purchases.

We encourage you to carefully review product descriptions, dimensions and images before placing your order. If you have any questions before purchasing, we're always happy to help.

Damaged or Faulty Items

If your furniture arrives damaged, faulty or not as described, please contact us as soon as possible and include photographs where available.

We'll work with you to arrange a repair, replacement, refund or another appropriate resolution in accordance with Australian Consumer Law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Need Help?

Whether you have a delivery question, need assistance with your order or simply want to know more about a product, our friendly team is here to help.

Email: sales@livinit.au

We're always happy to assist.