The Livinit Quality Promise

Buying furniture online should feel exciting, not uncertain.

At Livinit, we're proud of the quality of every piece we sell. That's why every order is backed by the Livinit Quality Promise.

Buy With Confidence

When your furniture arrives, we encourage you to unpack and inspect it on the day of delivery.

If you genuinely believe your furniture doesn't meet the quality you've come to expect from Livinit, simply contact us on the day of delivery.

We'll work with you to arrange a return and provide a full refund in accordance with our Quality Promise.

What We Promise

✔ Premium quality furniture carefully selected for Australian homes.

✔ Honest product descriptions and photography.

✔ Friendly local customer support.

✔ A simple, hassle-free process if something isn't right.

What This Doesn't Cover

Our Quality Promise is designed to protect you if you're genuinely unhappy with the quality of your furniture upon delivery.

It doesn't cover normal wear and tear, accidental damage, misuse, or a change of mind after your furniture has been used.

Please refer to our Returns Policy for full details and eligibility.

Questions?

If you have any questions before placing your order, we'd love to help.

Contact our friendly team at sales@livinit.au.